If you have a medical emergency please call +49 89 50070 4808 24hrs a day.

If you need to make a claim under the Cancellation, Baggage, Medical or legal expenses sections of your policy, you can download the correct forms below and return them to us.

For all other queries and if you would like to make a claim under any other section (or if you do not have a printer or do not understand which section you can claim under) please call our the AXA claim team on the following number : 00353 1 883 3152 This facility is available 09:00-17:00 Monday to Friday CET.

Click here to download the full terms and conditions (PDF, 70KB)>>

Click here to download the Insurance claim form (PDF, 180KB)>>